(4.5 / 5)1016+ Ratings

Roomandboard Reviews

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Overall Rating

4.5

13 Reviews

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About Roomandboard

Roomandboard.com is an independent, privately held retailer of modern furniture and home décor. A significant portion, more than 90%, of their products are made by American craftspeople. The company designs nearly all of its own products and then partners with small, family-owned companies around the U.S. to make their furniture and accessories. More than 90% of their products are manufactured in America using quality U.S. and imported materials. This approach allows them to bring customers the best craftsmanship and fastest delivery with the least environmental impact.

They offer a variety of services including furniture delivery, UPS shipping, and international orders. Their customer service is highly praised, with reports of them coming, free of charge, to service furniture years after ordering them. They also offer services for designers or commercial clients and sell gift cards. Sustainable practices have been fundamental to their company since 1980, and they are setting ambitious goals for better products and practices in service to people and the planet. Room & Board is a B Corp™, which means they meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.

Their website offers a variety of account options, mailing list & email updates, and they host furniture events. Customers can create a Room & Board account for a personalized shopping experience. They also offer financing options for their furniture. Room & Board is committed to supporting and building the well-being of staff, craftspeople, and local communities as part of their everyday work. They strive to be a great employer and believe their people are the foundation of what they do.

In terms of their products, they balance modern lines with timeless details, designing pieces that customers will love far beyond this year's trends. Their furniture and decor are made by American manufacturers, supporting local communities, businesses, and craftspeople across the country. They are committed to sustainability and have set ambitious goals for better products and practices in service to people and the planet. They also offer exceptional service, providing worry-free shopping and treating customers how they’d want to be treated, from shopping to long after the furniture arrives. They stand by their products and have a return and exchange policy in place.

Overall, Room & Board offers a wide range of modern furnishings that are artisan crafted and designed to last. They are committed to providing exceptional service, supporting local communities, and promoting sustainable practices.

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Roomandboard Customer Reviews (13)

0/5

Wanda Booker

Verified Buyer

Feb 13, 2023

Zachary Sims

Verified Buyer

Feb 13, 2023

Donald Allen

Verified Buyer

Feb 13, 2023

Garðar Lýðsson

Verified Buyer

Feb 12, 2023

Stefanie Koehler

Verified Buyer

Feb 12, 2023

Sandra Fenstermacher

Verified Buyer

Feb 11, 2023

Molly Francis

Verified Buyer

Feb 11, 2023

Jon Joyce

Verified Buyer

Feb 11, 2023

Brigliador D'Avis

Verified Buyer

Feb 10, 2023

Douglas Robinson

Verified Buyer

Feb 9, 2023

Roomandboard Customer’s Q&A

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Roomandboard FAQs

About Roomandboard.com Payment Method?

Roomandboard.com accepts several payment methods for customer convenience. These include American Express, Discover, Mastercard, and Visa. It's important to note that Room & Board uses Worldpay from FIS Global as a third-party hosted system for payment processing, both online through their website and for in-store payment processing. Room & Board does not store any data or personal information related to payment processing. This ensures a secure and safe transaction for all customers. Please remember to check the website for the most up-to-date information.

Roomandboard.com Return Policy?

Room & Board does offer free returns & exchanges. However, original delivery charges are not refundable. They don't charge a delivery fee for returns or exchanges within the 48 contiguous states. As for the shipping policy, Room & Board offers full-service delivery within the US for $79 per trip. Full-service means bringing the furniture into your home and assembling it. For orders of one large accessory or a small furniture item, shipping is $25 through UPS. Please note that Room & Board does not currently offer free shipping policies. They do offer international shipping policies. It's important to check Room & Board's website for the most updated information.

About Roomandboard.com Popular Products and Services?

Roomandboard.com is a home furniture and design brand based in the Midwest US. The company offers a wide selection of high-end home furniture at reasonable prices. More than 90% of Room and Board's furniture is made in America, and the brand is committed to maintaining control over the quality of their service and its environmental impact. They source materials sustainably and use recycled materials whenever possible.

The company offers free design appointments and provides full-service, fast, easy delivery. They have a positive reputation for customer service, with many customers praising the quality of their products and the professionalism of their delivery team. Some of the popular products include sofas, dining chairs, and coffee tables. However, some customers have reported issues with delivery times and communication.

Room and Board also offers financing options through Affirm and has a clearance section on their website where customers can save 30-50% on discontinued furniture and decor, as well as unique custom items. Despite some negative reviews, many customers express satisfaction with their purchases and plan to buy from Room and Board again in the future.

What are some popular products on Roomandboard.com?

Roomandboard.com offers a wide array of home products. Some of the top picks include Sofas & Sectionals, which are often the first items customers look for. Rugs are another top request from shoppers, adding a touch of style and comfort to any room. No couch or sofa is complete without a Coffee Table to accompany it. Dining Tables & Sets are also popular, perfect for family meals or entertaining guests. Lastly, Outdoor Furniture is a favorite among customers looking to enhance their outdoor living spaces. In addition to these, Roomandboard.com also offers Accent Chairs, Media Consoles, Beds & Bedroom Sets, and Dressers & Storage options.